Frequently asked questions
How do I know I can trust EliteDiamondBuyers.com?
We know how important trust is in the diamond business. Diamonds tend to evoke emotions or sentiments in their owners, so we take extra care when we handle your items Read More >>
Why should I sell to you as opposed to my local jeweler?
Ask yourself this, how many people walk into your local jeweler per day to sell or buy a diamond? Not many. A few per month if you are lucky. Read More >>
Is the diamond appraisal box free?
Your appraisal box is 100% complimentary.Read More >>
What is the difference between GIA and other diamond grading
The or Gemological Institute of America is the benchmark of the diamond grading industry.Read More >>
How do I know my diamond is safe?
Your diamond jewelry is safe from the moment it leaves your possession. Read More >>
Who insures my items?
All packages are insured up to $1,000 by us. If you need additional coverage. Read More >>
Is my shipment insured?
Yes, your shipment is insured. Elite Diamond Buyers has been in business for over 25+ years. Read More >>
What are your credentials?
Our staff is GIA certified.Read More >>
Are you licenced?
Yes, we are licensed by the state of Florida to buy and sell.Read More >>
How does the diamond intake and appraisal process work?
Upon arrival at our facility, your package is opened under a video camera. Read More >>
How is my stone evaluated?
Your stone will be evaluated by one of our GIA certified jewelry appraisers. Read More >>
How do I use my appraisal box to send you my diamond
Your appraisal box will arrive in a large FedEx® box. It will include five items: Read More >>
What type of items does EliteDiamondBuyers.com buy?
EliteDiamondBuyers.com buys any item containing precious metal, such as gold (8K, 10K, 14K, 16K, 18K, 22K, 24K)Read More >>
How can I tell if my items are gold, platinum, or silver?
The easiest way to determine what type of precious metal you have is to look for an official seal revealing it.Read More >>
What type of items will elitediamondbuyers.com not buy?
Elite Diamond Buyers will NOT buy stolen items, non-precious metals, plastic, pearls, gold plated items.Read More >>
How does EliteDiamondBuyers.com calculate the value of my
Elite Diamond Buyers calculates the value of your gold, silver, and platinum based on 3 factors:Read More >>
How do i use my appraisal kit to send you my unwanted or
broken gold, platinum, silver, precious gemstones and other items?
Just include any additional items in your Appraisal Kit along with your diamond and let us know what else you are sending.Read More >>
How long does it take to get my cash?
We will issue your payment within 24 hours after we notify you of your settlement, unless you decline.
What happens if I am unhappy with the amount of my
settlement and I want my items back?
We would be very sorry we could not satisfy you! But it's easy: Read More >>
Can I change my payment method?
Sure, just log in and select the payment method you desire. Read More >>